Turning Lemons into Lemonade in Sales

Henning Schwinum
3 min readNov 11, 2023

A Humorous Guide to Navigating Tricky Situations

“Juice the lemons and strain them, then use the lemon juice to dissolve the sugar, and add cold water to taste.”

Turning Lemons into Lemonade

Ah, the world of sales — a place where every rejection feels like a lemon hurled at your face. But fear not, fellow sales warriors, for in the citrus-infused battlefield, there lies an art to turning those lemons into the sweetest lemonade. Let’s embark on a journey through some hilariously sticky sales situations and discover how to transform setbacks into triumphs.

The Overly Enthusiastic “No”

You just delivered the sales pitch of the century, complete with jazz hands and a sprinkle of glitter. But instead of a standing ovation, you’re met with a swift, “No thanks, not interested.” Well, fear not, for this is your cue to inject a dose of humor into the mix.

Prospective Client: “ No, not interested.”

You: “ Ah, the classic ‘No.’ I like your style; you’re a decisive decision-maker. But what if I told you our product comes with a free lifetime supply of invisible unicorn repellent? Just think about it — a unicorn-free zone for life!

Remember, a well-timed joke can disarm even the most resolute naysayer and open the door for a second pitch.

The Endless Game of Phone Tag

Your phone has become a high-stakes game of hide-and-seek, and your calls and emails seem to vanish into the abyss. Instead of throwing in the towel, embrace the absurdity of the situation.

You (leaving a voicemail): “ Hello there! It’s [Your Name], the friendly neighborhood salesperson. I’m starting to think my calls are going on an adventurous vacation without me. Maybe they’re sipping cocktails on a beach somewhere, soaking up the sun. If you happen to run into my calls, tell them they’re missed, and I promise I won’t hold a grudge for their spontaneous getaway.”

Humor can break the ice and make your persistence endearing rather than annoying.

The Unresponsive Email Chain

You’ve crafted a masterpiece of an email filled with charm and irresistible offers. But alas, the inbox remains as silent as a library during a naptime. It’s time to sprinkle a little humor and revive that conversation.

You (sending a follow-up email): “ Subject: The Great Mystery of the Vanishing Email

Dear [Client’s Name],

I hope this message finds you well and not trapped in an email black hole. I’ve sent a few messages, and I’m starting to suspect that my emails might be part of a covert mission — Operation Inbox Invisibility. If that’s the case, I commend you on your ninja-like skills. Let me know if you need backup.

Best regards, [Your Name]”

This approach not only lightens the mood but also brings attention back to your pitch in a way that doesn’t feel pushy.

The Unexpected Objection Olympics

You’re in the middle of your pitch, and suddenly, an objection comes hurdling your way like an Olympic athlete going for gold. Instead of dodging, embrace the challenge and turn it into a friendly competition.

Prospective Client: “ I’m not sure we can afford this right now.”

You: “ Ah, the financial gymnastics event! I hear you loud and clear. Let’s see if we can turn this into a synchronized budgeting routine. I’ll bring the spreadsheets, you bring the enthusiasm, and together, we’ll make financial magic happen!”

By acknowledging objections with humor, you not only diffuse tension but also show your ability to adapt and collaborate.

In the wacky world of sales, a pinch of humor can turn even the sourest lemons into a refreshing glass of lemonade. Remember, laughter is the universal language that can bridge the gap between rejection and success. So, fellow sales warriors, go forth and turn those lemons into a symphony of sales victories!

Originally published at https://www.vendux.org on November 11, 2023.

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Henning Schwinum

Chief Evangelist for Interim & Fractional Sales Leadership